Terms of service

Terms of Service

Welcome to Nine Scoops! These Terms of Service govern your use of our website located at https://shop.ninescoops.comand all services provided therein. Our website and online store are hosted on Shopify Inc., which provides us with the e-commerce platform allowing us to sell our products to you.

1. General Conditions By accessing or purchasing from our website, you agree to comply with these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our site. Continued use of our site constitutes acceptance of these changes.

2. Online Store Terms By placing an order, you confirm you are of legal age in your jurisdiction or have given consent for minors to use our services. You may not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction.

3. Accuracy and Completeness of Information We strive to ensure accurate information on our website but cannot guarantee that all content is error-free or always up-to-date. Prices, descriptions, and product availability are subject to change without notice.

4. Products and Services Our products are print-on-demand, individually produced upon ordering. Products may have slight variations in color, sizing, or print placement.

5. Payment and Pricing Payments are securely processed through Shopify’s payment gateway. Prices are listed in USD and are subject to change without notice.

6. Shipping and Delivery We rely on third-party fulfillment partners for production and delivery. Delivery times are estimates only and not guaranteed. We are not responsible for delays or unsuccessful delivery attempts.

7. Returns and Refunds Please review our Return and Refund Policy for complete details on eligibility and conditions for refunds or replacements.

8. Intellectual Property All content on our site, including images, logos, and designs, is the intellectual property of Nine Scoops and may not be reproduced without explicit permission.

9. User Comments and Feedback We welcome your feedback but reserve the right to remove comments that are inappropriate, offensive, or violate intellectual property rights.

10. Personal Information Your submission of personal information is governed by our Privacy Policy, which is available separately on our website.

11. Third-Party Services Our store utilizes third-party services and tools provided by Shopify or other third parties. We are not responsible for the actions or content of third-party providers.

12. Analytics and Tracking We use Google Analytics and Microsoft Clarity to assess website usage and user behavior. Users who do not wish to participate in tracking should either refrain from using our website or request an opt-out directly from Google Analytics or Microsoft Clarity.

13. Limitation of Liability Nine Scoops will not be liable for indirect, incidental, or consequential damages arising from the use of our products or services. You agree that your use or inability to use our service is at your sole risk.

14. Governing Law These Terms of Service shall be governed by the laws of the United States and the state in which Nine Scoops operates.

15. Severability If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

16. Termination We reserve the right to terminate your access to our services at our discretion for violation of these Terms.

17. Entire Agreement These Terms constitute the entire agreement between you and Nine Scoops regarding your use of our services.

If you have questions or concerns regarding these Terms of Service, please contact us at privacy@ninescoops.com.

Thank you for choosing Nine Scoops!