Refund policy

Thank you for shopping at Nine Scoops! Our products are uniquely printed on demand, especially for you. Because each item is custom-made upon ordering, we do not accept returns, exchanges, or provide refunds due to ordering mistakes such as selecting the wrong size, color, or simply changing your mind.

However, if your product arrives damaged or contains a manufacturing error, we are committed to making things right. Please contact us within 30 days of receiving your product by sending us a clear photo illustrating the issue. Upon review, we'll gladly arrange a replacement or issue a refund.

Please note:

• Refunds will be issued to your original payment method.

• Minor variations (within 0.5 inches) in print placement are normal and are not considered defects.

• If multiple items are affected, please include an additional photo or video showing all affected products together.

• Unfortunately, we are unable to offer refunds or replacements for unsuccessful delivery attempts, as this is beyond our control.

We appreciate your understanding and thank you for choosing Nine Scoops!